Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter or updates about pool maintenance costs
• Request quotes or information about pool chemicals, pumps, or cleaning services
• Fill out contact forms or inquiry forms
• Participate in surveys or provide feedback
• Create an account on our website

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

2. How We Use Your Information

We use the collected information for various purposes, including:

• Content Delivery: To provide you with accurate information about pool maintenance costs, chemical requirements, pump specifications, and cleaning service options
• Communication: To respond to your inquiries, send newsletters, and provide updates about pool maintenance best practices
• Website Improvement: To analyze user behavior and improve our website's functionality and content
• Service Recommendations: To suggest relevant pool maintenance products and services based on your interests
• Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand which pool maintenance topics interest you most
• Analyze website traffic and usage patterns
• Provide personalized content recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.

4. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (such as email service providers, analytics providers, or pool service referral partners)
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure server infrastructure and firewalls

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, including pool equipment manufacturers, chemical suppliers, and cleaning service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to Singapore and other locations where we operate.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We will indicate the date of the latest revision at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of our website after any modifications to the Privacy Policy constitutes your acceptance of such changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.